RapidView,
LLC has formed a business partnership with several
manufacturers of high quality sewer pipeline maintenace
products, including or primary product line from
IBAK Helmut Hunger GmbH & Co. KG of Kiel Germany,
a manufacturer of high quality CCTV pipeline inspection
systems since 1957. Rapidview Inspection Systems
imports, distribute and services the complete
IBAK camera
inspection product line, ProKASRO redevelopment
robotics, and CD Lab's WinCan software within
North America from their Rochester, Indiana facility.
Founded in 1991,
R&R Visual has been developing and providing
unique inspection solutions to the nuclear, petrochemical,
industrial and municipal sewer industries. RapidView
has designed and marketed the first practical
sonar inspection system or sonar profiling for
use in liquid filled pipelines. The success of
the company was not only based on the construction
and sale of sonar units, but by practical use
applications in the field to provide previously
unattainable pipeline assessment data. We have
strived to be a single source for subsurface inspection
equipment, utilizing the latest in technology
coupled with a full staff of trained professionals.
Taking on the tough and near impossible projects
is our specialty. The IBAK product line is a perfect
fit with our company’s philosophy and our
customer’s diverse needs. This was a logical
expansion for our business. The sonar inspection
business and specialized long distance CCTV pipeline
inspections created many satisfied customers throughout
North America. Our customers like our products,
our services and trust our staff. The addition
of the IBAK product line continues our devotion
to our customers..
In 2002 RapidView
/ R&R Visual, our parent company, became a
certified Small Business Association HubZone partner.
This makes government purchasing with RapidView
even easier and cost effective.
Please take some
time and visit the rest of our web site. We are
sure that you will find an abundance of useful
information. If you do not have a need now, you
probably will soon.
Training
Your
RapidView representative will deliver your
equipment and provide training to your employees
in
actual pipeline conditions. What better way to
learn
how to use the equipment than using it in the
field like
you will each day? During this training your
representative will train your team on the safe
control
and operation of your system and any short-term
and
long-term maintenance that may be required. Your
representative will be an invaluable resource
and will
be available to help answer any questions you
might
have in the future.
Spare
Parts
Even the most highly engineered
piece of equipment
can experience breakdowns. We understand that
when your equipment is down, you are losing
productivity. Municipalities begin to fall behind
schedule and contractors loose money when their
equipment does not work correctly. RapidView IBAK
USA and its regional service centers stock spare
parts
and equipment in an effort to ensure that you
remain
in operation. Most repairs are completed within
48
hours from the receipt of equipment, and loaner
equipment is often available for warranty claims.
Support
A staff of professionals is available
to help you when
you need it. Our trained service staff is available
via
phone and email Monday thru Friday from 8:00am
to
5:00pm EST. RapidView’s advanced case
management system updates you via email each time
an item is added to your case file, keeping you
informed and aware of how we are working to meet
your needs.
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